We have many clients that used to deliver payslips using email but were having numerous problems with this.

• Employees were forgetting their user names and passwords.
• Employees would attempt their password 3 times and get blocked from the system.
• Email payslips were bouncing or being sent to their junk folder.

Due to these issues, employees would have countless payslip queries per month. Jem  eradicates all of these issues using WhatsApp as the channel for delivery.

We have many clients that used to deliver payslips using SMS but were having trouble tracking if employees were receiving their payslips or not. This is because employees were changing their cellphone numbers regularly. Further, payslips over SMS alone cannot be delivered in a BCEA compliant format. Jem offers a reporting module so you can track when an employee has received or read any form of communication (including their payslip). When an employee changes their number, they simply message the Jem WhatsApp chatbot using the new number, and re-authenticate. Our system will update their number automatically. Jem is also BCEA compliant.