Oryx Case study

CLIENT

Oryx

INDUSTRY

Cleaning & Hygiene Services

EMPLOYEES

+2800

PRODUCTS

Payslips, Communication

PAYROLL SYSTEM

SAGE VIP Premier

Challenges

Before Jem, Oryx’s internal communication was paper-based and tedious. To communicate with their staff, Oryx either made use of numerous WhatsApp groups or printed documents and delivered them to every one of their employees across their 200 locations. This meant that resolving any employee query would take a matter of days for Oryx.
In particular, Oryx used to spend R5 just to print a payslip (the cost of paper and printers). This doesn’t consider the labour and delivery costs associated with getting a payslip to each of their 2,800 employees, which Oryx estimated to run into the hundreds of thousands of rands.

With Jem, Oryx has estimated that payslip distribution costs have halved since using Jem, saving them R174k per year.
With Jem, it now takes Oryx as little as 10 minutes to resolve any employee query.
Since launching in South Africa last year, Oryx has now rolled Jem Payslips and Communications to their employee base in Namibia and Botswana.
At an extra cost, Oryx opted to white-label their Jem WhatsApp line. They now use their Oryx branded WhatsApp line to communicate with their employees across the three countries they operate in.

‘You’ve done so much this year, I don’t know how it can get better. I am so excited for the features that will be released. I just love Jem!’

LUTHANDO NDLELA (GROUP FINANCIAL ADMINISTRATOR)