Building the ultimate HR platform for deskless workers

Frontline employees are massively underserved when it comes to HR and Employee Benefits. We’re here to change that.

Why we exist

The Problem

75% of SA’s employed population works on the front line, not at desks. Despite being in the majority, they’ve been over-looked by technology providers, with only 1% of enterprise tech being built for them.

The Idea

To create a new technology that helps bridge the gap and recognises the unique needs of frontline workers and, at the very least, equals the experience of their office counterparts.

The Solution

We founded Jem! Our mission is to build the ultimate HR system that helps solve problems for both employers and employees leveraging the power of WhatsApp.

about drums how we get our name

How we got our name

When we started our journey, we had major ambitions.
Initially focusing on earned wage access, which inspired the name ‘SmartWage.’ But our range of products and ambitions soon grew far beyond wages.
 
We needed a new name to reflect this as well as our brand’s greater purpose; connecting offices to faraway frontline employees who are at the heart of what we do.

One of the oldest forms of long-distance communication is through drums. The most well-known ‘talking drum’ of them all is the Djembe. And so, our name ‘Jem’ was born. It helps us encapsulate our new direction and commitment to helping employers connect with their faraway teams.

Our story so far

We’ve come a long way since 2020, and our story is just beginning.

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Google Startups Accelerator
In March 2023, Jem was accepted into Google’s three-month accelerator program for highest-potential tech startups based in Africa. We were the only South African startup in the cohort.
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Payslips Launched
In November 2022, we launched our rebrand with a fresh new name, look, and a renewed focus on our vision. SmartWage was no more: we became Jem.
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Payslips Launched
In June 2022, we formally launched our new payslip distribution product.
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Funding Our Future
In March 2022, we closed our $2m seed
funding round.
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HR & Communications
In December 2021, we took the leap and began building HR and communications products. It was no longer just about earned wage access.
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Growing Ambitions
In September 2021, we realised that there was an opportunity to build products far beyond earned wage access.
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Earned Wage Access
In May 2020, SmartWage set out to break the payday debt cycle and change the way employees accessed their earnings.
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VivaTech
In December 2020, we won the top start-up in Africa award in the Future Of Work category.
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growing ambitions masked icon
Growing Ambitions
In September 2021, we realised that there was an opportunity to build products far beyond earned wage access.
1
hr communications masked icon
HR & Communications
In December 2021, we took the leap and began building HR and communications products. It was no longer just about earned wage access.
1
funding our future masked icon
Funding Our Future
In March 2022, we closed our $2m seed
funding round.
1
payslips launched masked icon
Payslips Launched
In June 2022, we formally launched our new payslip distribution product.
1
payslips launched masked icon 2
Payslips Launched
In November 2022, we launched our rebrand with a fresh new name, look, and a renewed focus on our vision. SmartWage was no more: we became Jem.
1
google startup accelerator masked icon
Google Startups Accelerator
In March 2023, Jem was accepted into Google's three-month accelerator program for highest-potential tech startups based in Africa. We were the only South African startup in the cohort.
1

Our Locations

Cape Town
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Johannesburg
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Meet the Jem team

We have an amazing team across Technology, Commercial, Customer, Product and Marketing.

JUST LAUNCHED: The Jem Deskless Worker Pulse

get in touch

Reach the right team