Jem is the workforce management platform for deskless teams, built on WhatsApp. 75% of South Africa's employed population works on the front line, not at desks. Only 1% of enterprise tech is built for frontline workers, despite them being the majority. We're changing how Africa's deskless teams are connected, managed and rewarded.
We're building an ambitious, high-performance team. If that sounds exciting, we'd love to meet you.
We lead with humanity because when people thrive, Jem thrives.
We follow through, take initiative, and are accountable for outcomes. We step up when something needs doing, flag blockers early and always close the loop.
We take ownership of continuous learning and an AI-native way of working. We don't stop at “done”. We make sure it's done well.
Our customers are at the centre of everything we do. We deeply understand their world so we can build products that truly serve them.
We use AI to learn faster, respond smarter, and remove friction so we can focus on real impact.
We default to AI when solving problems. Every Jemmer is expected to use AI to think faster, work smarter and improve outcomes.
Prompting and experimentation are core skills. We bring problems with ideas, and use AI to test and build quickly.
People are our strength: our teammates, customers and community. We treat people with respect, give honest feedback with care and communicate clearly.
We use AI to remove busywork and create space for deeper thinking and human connection.
Reviewed twice a year and directly tied to your impact.
Freshly prepared meals in our offices four days each week.
Contributions toward Medical Aid and Retirement Annuity, internet support, a home office setup allowance on joining, access to an EAP, and 22 days of annual leave.
Three in-office days per week in Cape Town, Durban or Johannesburg.
“That's what makes Jem a special place. It's not just about joining a team to fill a gap at Jem, but also joining a team to fill a gap within myself. It's a two-way street for the growth they demand. At Jem, people matter.”
Ian Manda
Senior Software Engineer, Johannesburg
Solve problems without waiting to be asked
Are comfortable with ambiguity
Care about outcomes, not just activity
Are AI-native and tech forward
Give and receive feedback well
Value high standards
Put the team above the individual
Don't see anything that fits? Apply anyway.
Hear from our Head of People; read Dani's Substack.
3rd Floor, 12 Dreyer Street, Claremont
2nd Floor, South Core, 25 Minerva Avenue, Glenadrienne, Sandton
Workshop17, Ballito Junction Regional Mall, Ballito
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