A Senqu shop assistant smiling at the till, working at a keyboard and card machine
ProductsJem Hub

One place to run your frontline workforce

Your employees live on WhatsApp. You live in the Jem Hub: pay, time, benefits and comms managed in one place, with live insights and an AI assistant that knows your organisation.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

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The Jem Hub home screen on a laptop, showing workforce adoption figures and a list of things needing attention

See your frontline in real time

The Jem Hub draws from products and features you use, down to region, branch, site and individual level. And when something needs a decision, it lands in one needs-attention queue instead of scattered inboxes.

The Jem Hub on a laptop, showing company insights: adoption at 90 percent, an average saving per employee, and a registrations chart

Proof of value, built in

The Hub reports on Jem itself: what your employees have saved, what your business has saved, where product adoption stands and more. So you know exactly what’s working and what needs attention.

The Jem Hub on a laptop, showing payroll insights with a chart of recent pay runs and employee sentiment scores

Meet Lutho, your AI assistant

Ask in plain language and get the answers you need. “How many advances have my employees taken this month?” or “Show me last week's clock-in data.” Lutho lives inside the Hub, works across everything in it, and answers with your organisation's data behind it.

Everything in its place

The Hub streamlines and simplifies the way you run your workforce across three key areas.

Meeting your workforce where they already are: WhatsApp.

Explore the full product range

Connect

Communicate with and engage your frontline

  • Announcements
  • Two-way comms
  • Surveys & polls
  • Segmentation
  • Multi-company messaging

Operations

The paperwork, without the paper.

  • Payslips
  • HR Documents
  • Leave
  • Query Inbox
  • Time & Attendance

Employee Benefits

Reward your employees responsibly.

  • EWA
  • Jem Mobile
  • Retail vouchers
  • Savings account
  • Financial education
  • Credit score checks
  • EAP
A tailored experience

The Hub comes standard with every plan; what you see depends on what you’ve signed up for.

The Jem Hub home dashboard: a module sidebar down the left, a welcome line reading 'manage pay, time, benefits and communications in one place', a panel of registration, Earned Wage Access and payslip figures, and a 'Needs your attention' queue below it

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto

What employers say

“This product has saved us a lot of time and money but the main benefit I have seen is actually being able to connect with our employees.”

Nicole Hart

Finance and Ops Manager, Prosec

Book a demo and we'll walk you through the Hub on your own use cases.

Book a demo and walk through every module live, or see it on WhatsApp, on a real phone, in minutes.