Pricing at Jem

Our packages are tailored to the needs of your company and the number of deskless workers you employ. Let’s discuss the best possible deal for your business.

Plans tailored to your size and scope

We have two packages and a host of add-ons, all tailored to the needs and
size of your company. Contact us and we’ll tailor the best fit for your business.

Basic Package

A low-friction, entry-level solution for businesses looking to save time and money.

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Payslips

Send password-protected payslips on WhatsApp, with employees able to access the last 6+ months of records.

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Broadcast Communications

Share bulk updates with employees, including media and file attachments.

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Jem Hub Basic

Simple & secure self-service & reporting dashboard. Licenses for two people.

✓ HR & Payroll Interoperability: Seamless data transfer and compatibility with existing systems.
✓ Standard Support: Reliable customer support with 
a 72-hour response time.

Pro Package

A comprehensive solution that centralises HR operations and boosts employee engagement.

Includes all Basic Package features, plus:

Phone WhatsApp

HR Document Sharing

More than just payslips – send timesheets, rosters, and IRP5s via WhatsApp.

Employee Search Recruitment

Query Inbox

Accept, manage and record queries (and supporting documents) relating to payslips and attendance via WhatsApp.

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Broadcast Comms Segmentation

Group employees by location, department, or custom criteria for tailored communication.

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Employee Surveys & Polls

Send out employee polls and surveys to gather, analyse and export employee feedback seamlessly.

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Jem Hub Pro

Custom reporting dashboard with deeper reporting and analytics, and unlimited licenses.

✓ HR & Payroll Integration: Seamless integration with existing HR systems.
✓ Time & Attendance Interoperability: Seamless data transfer with existing T&A systems.
✓ Premium Support: Priority support with 24 hour resolution times
✓ Quarterly impact report

Always Included

Every Jem HR package comes with the following essential features

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Comprehensive
Onboarding

Virtual onboarding and training sessions to support smooth adoption.

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Enterprise-grade Security

Robust data protection with full POPIA compliance, ensuring your employees’ information is safe.

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Industry-leading Reliability

Guaranteed 99.98% uptime backed by a Service Level Agreement (SLA) for uninterrupted operations.

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Dedicated Employee Support

Access to our Employee Care Centre to handle employee queries efficiently and professionally.

Add-On Solutions

Enhance your Jem experience with specialised products and services. We offer attractive discounts when you combine any add-ons with the Core or Pro Package

Employee Benefits

Employee Benefits

Give your team access to tools that promote wellness and financial health.

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Earned Wage Access (EWA)

Offer employees controlled access 
to a small % of earned wages.

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Savings Tool

Help employees grow their savings effortlessly.

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Credit Scores

Empower employees with insights into their financial health.

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Financial Education Chatbot

Equip employees with knowledge through 20 interactive modules available in four South African languages.

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Wellness Support Helpline

Provide employees with confidential financial stress support, free of charge.

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VAS Vouchers

Simplify essential purchases with convenient voucher options.

Advanced HR

Empower your team with more advanced and comprehensive HR tools.

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Leave Management

Simplify leave requests, approvals, 
and tracking.

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White-Labelling

Brand the Jem HR platform with your organisation’s identity.

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Custom Analytics Dashboard

Gain deeper insights into your workforce with tailored analytics.

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Discipline Management

Streamline incident tracking and resolution with clear, compliant workflows.

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Onsite Onboarding & Training

Facilitate a smooth rollout with 
in-person setup and training sessions.

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Dedicated Customer Success Manager

Receive personalised guidance and support.

Communications

Elevate employee engagement and simplify internal communication strategies.

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Chatbot Workflow Builder

Automate and streamline communication processes with customisable workflows.

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Learning Solutions

Deliver training and upskilling opportunities through Jem HR’s platform.

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Rewards & Recognition

Motivate and celebrate employee achievements with customisable programs.

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Communication Consultant 
& Strategy

Partner with an expert to develop tailored communication strategies.

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Dedicated Copywriting 
& Design Support

Access professional resources to craft impactful comms content.

Employee Benefits

Give your team access to tools that promote wellness and financial health.

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Earned Wage Access (EWA)

Offer employees controlled access 
to a small % of earned wages.

comms save money icon

Savings Tool

Help employees grow their savings effortlessly.

icon credit scores

Credit Scores

Empower employees with insights into their financial health.

icon financial education

Financial Education Chatbot

Equip employees with knowledge through 20 interactive modules available in four South African languages.

employee adoption rate icon

Wellness Support Helpline

Provide employees with confidential financial stress support, free of charge.

ewa zero impact on your cash flow icon

VAS Vouchers

Simplify essential purchases with convenient voucher options.

Used and loved by +140 000 employees globally

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Why choose Jem?

Just need to send payslips via WhatsApp? Need a full suite of HR, Communication, and Employee Benefits solutions? We have the tools to transform your business.

Comprehensive: Get everything you need in one platform – HR, Comms, and Employee Benefits.
Flexible: Customise your solution with two packages and a suite of powerful add-ons.
Designed for the deskless: Built to solve real-world HR challenges experienced by frontline, distributed or low-income workforces.
Seamlessly integrated: The only HR platform globally built on WhatsApp, ensuring unparalleled engagement and ease of use.

Ready to learn more about Jem?

Get in touch with us so that one of our Account Executives can discuss how Jem can save your HR team time and money.

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