A shop assistant holding up his phone to the camera, showing a successful Jem clock-in with the location map above it
ProductsTime & Attendance

Real-time attendance tracking across every site.

Employers can't reliably track who showed up across multiple sites. Employees can't prove they arrived at work. Jem Time & Attendance creates a single source of truth for both sides.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

Byers Security SolutionsCapital Hotel GroupCity LogisticsDefyEdgarsIllovo SugarKFCLeroy MerlinMeridian GroupOryxSeattle Coffee CompanyServestSpierStallion SecuritySwissportTharisa MineralsTiger Wheel & TyreTitanium SecuritasTrudaTwizzaWasteplan
A security company receptionist speaking on a desk phone

The employer problem: you can't reliably see who showed up

  • Paper sign-in sheets
  • 6am call-arounds to find out who's on site
  • Biometric scanners that break and don't sync
  • Expensive software that your frontline doesn't adopt
  • Spreadsheets reconciled at month-end, when the money's already gone
A WastePlan worker sorting material at a recycling conveyor

The employee problem: your people can't prove they were there

  • Disputes over hours
  • No record when overtime was actually worked
  • No paper trail to show managers or supervisors
  • The receipts for showing up don't exist

Calculate your hidden costs

Around 4% of monthly payroll leaks through no-shows, late arrivals and shifts that were paid but never verified. Use your own workforce size and average wage to see what that costs you.

R 8,000

R 1,600,000

Leaking per month

R 320

Per employee, per month

R 19,200,000

Leaking per year

Jem T&A makes this visible in real time for R50 per employee per month.

Book a demo

Your current T&A system is either not working or too expensive

Multi-site deskless workforces don't behave like office or factory teams. The tooling has to follow.

A security officer writing in a paper register at a site entrance

The old way

  • Paper sign-in sheets and 6am supervisor call-arounds
  • Expensive biometric devices that break and don't sync in real time
  • Spreadsheets reconciled days after the gap appeared
  • Systems built for offices and factories, not multi-site, shift-based ops
The Jem Hub on a laptop, showing today's clock-ins by region with the exceptions flagged

The Jem way

  • WhatsApp is the interface, your people already use it daily
  • Real-time visibility is the baseline, not a premium feature
  • Rostered vs actual, reconciled automatically in one view
  • Built for deskless teams, where the gaps show up as margin loss

Rolling out is the easy part

There's no hardware to install, no app to push to thousands of phones and no training programme to run. WhatsApp is already on your employees' phones, and they already use it every day. You switch Jem on, register and can start clocking in immediately.

How it works: six things Jem T&A does the second it's switched on

No NFC fobs, no biometric scanners, no app downloads. The delivery channel is WhatsApp.

WhatsApp clock-in

Employees clock in and out via WhatsApp. Works on any phone with WhatsApp.

GPS location verification

Every clock event is verified against the employee's assigned site. Out-of-location attempts are flagged the moment they happen.

Instant no-show alerts

Know within minutes when someone misses clock-in. Dispatch relievers before compliance penalties kick in.

Real-time dashboard

See who's on site, who's late and who hasn't arrived, across every site and shift, in real time.

Hours reconciliation

Rostered and actual hours reconciled in one view. Stop paying for shifts that weren't worked.

Employee receipts

Every clock event creates a WhatsApp receipt the employee can reference for pay disputes or overtime claims.

Ready to give your deskless teams more ownership?

Workers don't see attendance tracking. They see a chat that gives them a receipt every time they show up: proof for pay disputes, overtime claims and a record of every shift they worked.

Get in touch

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto
  • Orange Cyberdefense

Frequently asked questions

Does Jem track employees throughout their shift?

No. Location is checked only when employees clock in and out, not between clock events or outside working hours. Nothing runs in the background, and employees keep a WhatsApp receipt of each event.

What employee information can we see?

Employers see attendance information: clock-in and clock-out times, location at clock events and hours worked. Jem does not give employers access to employees' personal WhatsApp conversations or track their movements between clock events.

Can employees clock in without a smartphone or a new app?

Employees can clock themselves in on any phone that runs WhatsApp, with nothing extra to install. If an employee doesn't have a compatible phone, a supervisor can clock them in through WhatsApp, or a manager can use the Jem Hub.

What happens if an employee loses their phone or the battery dies?

A supervisor or manager can record the employee's clock-in or clock-out from their device or the Jem Hub. These alternative channels are built in, so a broken, lost or flat phone doesn't have to leave a gap in the attendance record.

How much mobile data and battery does clocking use?

Clocking happens inside WhatsApp and uses very little data: a clock-in message is around 30 KB. GPS is checked only at clock-in and clock-out, with no separate app running in the background. If an employee can't clock themselves in, a supervisor or manager can help.

What if it isn't safe for employees to take out their phones?

At sites where taking out a phone creates a theft risk, employees don't need to expose their own devices. A supervisor or manager can clock them in with a photo instead.

Which languages are supported, and how do employees get started?

Clocking prompts are available in English, isiXhosa and isiZulu. A supervisor or workplace champion can guide employees through their first clock-in. Employees can also choose Contact Us in the Jem WhatsApp menu to reach customer support.

How does GPS verification work for teams across multiple sites?

Supervisors can be assigned to multiple sites or marked as roaming. Clock-ins are checked against their assigned sites, and events outside those locations are flagged for review rather than automatically rejected.

How does Jem help resolve queries about hours and pay?

Each clock event creates a timestamped attendance record and a WhatsApp receipt for the employee. Managers and employees can refer to the same record when checking hours, overtime or a payroll query, rather than relying on a paper register.

Does Jem replace our payroll or rostering system?

No. Rostering tools plan who should be on shift; Jem records who actually clocked in and reconciles rostered and actual hours. It works alongside payroll to provide cleaner hours data. Speak to our team about the export or integration setup for your existing systems.