ProductsEarned Wage Access

Offer Earned Wage Access on WhatsApp

Employees withdraw a controlled percentage of wages they've already earned, before payday. Less financial stress, fewer loan requests and no app for anyone to download.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

Capital Hotel GroupCity LogisticsDefyEdgarsIllovo SugarKFCLeroy MerlinMeridian GroupOryxSeattle Coffee CompanyServestSpierStallion SecuritySwissportTharisa MineralsTiger Wheel & TyreTitanium SecuritasTrudaTwizzaWasteplan
A shopfront advertising cash for gold and short term loans
The problem

Frontline workers deserve fair financial products

For most frontline workers the alternatives are payday lenders and loan sharks. EWA gives your employees a way to handle mid-month emergencies without starting a debt cycle.

Why it's safe to say yes

  • Not a loan

    Employees can only access a portion of wages for days already worked in the pay cycle.

  • Cheaper than the alternatives

    A Jem withdrawal costs up to ten times less than what unregulated lenders charge.

  • Zero cost to you

    Employees pay the withdrawal fee: R6 + 2% for same-day, R25 + 2% for instant.

  • Zero impact on your cash flow

    Jem funds withdrawals during the cycle; you settle on your normal pay run.

How much money can Earned Wage Access put back in your employees' pockets?

R 1,100

R 550

Current monthly cost incurred by employee

R 28

Monthly cost incurred by employee on Jem

R 1,252,800

Total Jem puts back in your employees' pockets per year

Based on a same-day Jem withdrawal at R6 + 2% of the amount, compared with the interest an unregulated lender charges on the same amount over a month.

You stay in control

  • Salary-based limits

    Cap the rand value employees can withdraw as a percentage of earned wages.

  • Volume-based limits

    Cap the number of withdrawals per pay cycle.

  • Block dates

    Set dates when EWA can't be used, per employee or company-wide.

  • Segmentation

    Limit EWA availability by employee criteria such as job title or tenure.

The proof

  • 90%

    frontline adoption after just three weeks

    McDonald's

  • 98%

    frontline adoption, rolling 12-month average

    Securitas

  • 50%

    improvement in employee retention over 12 months

    Oryx

  • R300

    saved per employee per month vs unregulated lenders

    Meridian

Total financial control with Jem Hub

Manage your workers' financial wellness from the Jem Hub

The Jem Hub dashboard showing employee financial wellness data

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto
“Before Jem, we processed 80 staff loans a month. It was an admin nightmare. Now, we just send our employees to Jem when they are under financial stress.”

Leana Pretorius

Senior Payroll Partner, Mukuru

Earned Wage Access FAQs

What happens if an employee absconds?

Employees can only ever withdraw money already owed to them, capped at 25% of the owed amount, so the remaining 75% acts as a buffer. Jem also works with your payroll team to flag terminations fast, fitting your existing process.

Is this a loan?

No. There's no credit, no interest and no debt created. Employees access their own earned wages early.

What does it cost, and who pays?

Zero cost to the business. Employees pay per withdrawal: R6 + 2% same-day, R25 + 2% instant.

How long does setup take?

A 30-minute onboarding call, then you send us your employee data and we handle the rest. We can have you up and running on Jem in two business days.

See it running on your workforce.

Book a demo and walk through every module live, or see it on WhatsApp, on a real phone, in minutes.

Book a demo