Affordable smartphones and data contracts for deskless workers

Jem Mobile makes it possible for your frontline employees to get a contract for the first time, saving them hundreds per month on data costs.

Prepaid data costs are bleeding the deskless workforce dry

Most of your employees buy data in small increments at a big premium. Why? Because the vast majority don’t qualify for contracts and can’t afford to buy data in bulk. This puts a heavy burden on already-stretched salaries, and creates a barrier between employers and their teams.

Jem connects your employees for less

We provide ICASA-approved smartphones and flexible mobile contracts through a trusted payroll deduction model. This lets employees get connected instantly and removes financial risk from your business.

Employees save big, employers get a connected workforce

What Jem offers your employees:

Access to reliable smartphones and data
No credit check or upfront cash needed
Access to data at a lower cost than prepaid
Onsite or online onboarding
Device support, SIM swaps, and replacements

What Jem offers your business:

Improved communication and engagement
No financial or legal risk
No admin or paperwork required
Better reach for HR, surveys, comms
Onsite activations managed by Jem

Employees can save over R6000 over a two year period

How to activate

Seamless onboarding, onsite or on WhatsApp.
1. Activation day: Jem visits your site or calls employees directly
2. Delivery: Devices sent to the workplace or employee’s home
3. Support: Ongoing help, repairs, and SIM swaps handled by our team

FAQs

Contact Jem to arrange a repair. You’ll receive a quote for the cost and we will arrange for the phone to be fixed once you approve the cost. Please note that this amount must be paid by you.

Jem can currently offer you contracts with Vodacom, MTN and Telkom.

Your SIM card is active when you receive it. If you’re keeping your old number (migrating), activation may take up to 24 hours. For SIM swaps, it can take up to 4 hours. Don’t insert your new SIM until at least 24 hours have passed.

Vodacom: data is loaded on the first of each month MTN: data is loaded on the 22nd of each month Telkom: data is loaded on the first of each month For all networks, minutes don’t roll over into a new month, but data does roll over for 30 days.

Night-owl data is extra data you can use between midnight and 5am. Vodacom: gives both day and night-owl data MTN: currently only gives all-day data Telkom: currently only gives all-day data

Yes. All phones sold through Jem Mobile are insured.

If your device is faulty out of the box, report it within 7 days for a swap. Any other issues will be assessed by the service provider. Physical damage or tampering voids the warranty. If the fault isn’t yours, the provider will repair or replace the device.

You qualify for one replacement device after making six payments. In other words, if you have had your contract for six months and payments are up to date, we can replace a lost device for you. For this to be possible, you must: Go to the police and get a certified affidavit Contact your sales agent to start the replacement process

A blank SIM card comes with your phone. Use it for a free SIM swap if you lose your original SIM card.