A worker at a shop counter tapping the Jem main menu on her phone, with options for payslips, tax documents and communications listed on screen
ProductsHR Documents

HR documents that reach your frontline teams

Distribute IRP5s, contracts, timesheets, rosters, notices and more through WhatsApp and reach your employees where they already are.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

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Why use WhatsApp?

It's faster

Send a document to one employee, one site or your entire workforce in minutes, not days.

It's cheaper

No printing, no couriering, no chasing paper across sites, no per-message SMS bills.

It's more accurate

Everyone gets the current version of the right document, wherever they are working.

It's trackable

Unlike email, SMS or a group chat, the Jem Hub shows delivery and reads per employee, on every document you send.

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Where documents go missing today

Most employers are using something that doesn't work. An ESS portal nobody logs into. Emails that don't deliver. Notice board that don't get read. An envelope handed to a site manager. Nobody knows who actually got it, and the queries land on your HR team.

The Jem Chatbot on WhatsApp: a welcome message with a Main Menu link, then the Rosters Menu open showing the latest roster and a link to the last three months

Reach your people where they are

Jem allows you to send crucial documents through WhatsApp, which is already open on the phone. Frontline adoption averages 85% across 200+ employers. Anything confidential is password-protected, and the Jem Hub shows you delivery and reads for every employee.

The Jem Hub on a laptop, showing timesheet uploads listed by pay period

Timesheets straight from your rostering system

Our integrations cover timesheets specifically. Timesheets flow from your rostering to your employees on WhatsApp, with no platform switch and no double work. Chat to our team about your integration needs.

What documents can you send?

Timesheets and rosters

Send the latest shift schedule to one site, one region or the whole workforce, and resend it the moment it changes.

IRP5s

Every employee gets their own password-protected certificate, with no portal login and no reprint requests.

Contracts

Send a contract out for signature, then deliver the signed copy back so each employee holds their own confirmed record.

Notices

Promotions, transfers, policy updates and restructure letters, delivered individually with the read recorded against every employee.

How it works

  1. Prepare

    Export the documents from your payroll, HR or rostering system, or use a file you already have.

  2. Upload

    Add them to the Jem Hub. One document for everyone, or a different document for each employee.

  3. Confirm

    Choose who receives it, and the date and time it goes out.

  4. Send

    Employees get the document on WhatsApp and can open it any time. Confidential documents are password-protected, and delivery and reads appear per employee in the Hub.

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto

Ready to send your HR documents on WhatsApp?

Book a demo and we'll show you how it works, end to end.

Book a demo