My employees already receive their payslips via email, why do I need payslips via Jem?

We have many clients that used to deliver payslips using email but were having numerous problems with this. Employees were forgetting their user names and passwords. Employees would attempt their password 3 times and get blocked from the system. Email payslips were bouncing or being sent to their junk folder. Due to these issues, employees would have countless payslip queries per month. Jem eradicates all of these issues using WhatsApp as the channel for delivery.

Send payslips on WhatsApp

Improve payslip distribution and save time by replacing your paper or email-based distribution system with WhatsApp.

Send payslips on WhatsApp

Improve payslip distribution and save time by replacing your paper or email-based distribution system with WhatsApp.

Hi Joseph

Here's your latest payslip

Used and loved by +150 000 employees globally

Ditch the paperwork and leave unopened emails behind

Jem Payslips seamlessly integrates with your HR and payroll software to send employee payslips directly through WhatsApp. No more printing and delivery costs, no more unread emails.

Manage it all through a simple dashboard

Go from hours of admin every single pay cycle to a matter of minutes. HR and Payroll Managers can bulk upload payslips to the Jem Dashboard for automatic sending.

Password protected & POPI compliant

Jem’s data and security is monitored by Sprinto, a leading security and compliance platform.

Get setup in
less than 48hrs

Data Import

Import employee data into your Jem dashboard

PDF Upload

Download and import PDF payslips through the easy to use dashboard

Onboarding

Inform Employees via SMS

How Jem has helped with payslips

"I love Jem. We went from 100+ payslip queries every month to less than 2. The convenience is just great and our employees love it."

Nwabisa Mtonana,

Payroll Administrator, Ceramic Industries

"Jem helped our company streamline the payroll process and improve how we communicate with our employees in a cost effective way. Our employees love it and so do we!"

Charlene Adolph,

Head of HR, Frankwen Forge

Manufacturing

1113 Employees

Jem helps Ceramic Industries reduce payslip queries by 97%.

Manufacturing

1113 Employees

Jem helps Ceramic Industries reduce payslip queries by 97%.

We’re here to answer your questions

We have many clients that used to deliver payslips using email but were having numerous problems with this.

Employees were forgetting their user names and passwords.
Employees would attempt their password 3 times and get blocked from the system.
Email payslips were bouncing or being sent to their junk folder.

Due to these issues, employees would have countless payslip queries per month. Jem eradicates all of these issues using WhatsApp as the channel for delivery.

Once you’ve switched your number on WhatsApp, send “Hi” to our WhatsApp chatbot on 079 244 7062 and follow the prompts.”

We have many clients that used to deliver payslips using SMS but were having trouble tracking if employees were receiving their payslips or not. This is because employees were changing their cellphone numbers regularly. Further, payslips over SMS alone cannot be delivered in a BCEA compliant format. Jem offers a reporting module so you can track when an employee has received or read any form of communication (including their payslip). When an employee changes their number, they simply message the Jem WhatsApp chatbot using the new number, and re-authenticate. Our system will update their number automatically. Jem is also BCEA compliant.

Yes, absolutely. Jem works with all payroll systems as a simple-add on feature. We simply make payslips available to your employees via WhatsApp with no changes to your existing payroll system.

Once we have a signed quote from you, our client experience team will set up a 30 minute onboarding call to walk you through the Jem dashboard. The last step is for you to send us your employee data, and we take care of the rest! All of this can be completed within 2 days with about 2 hours worth of input required from you.

A payslip can only be delivered to an employee via their personal cell phone. An employee must first confirm their name, surname, and ID number before they can access their payslip.

Every pay cycle the employer either emails the payslips to your dedicated Customer Success Manager or upload them directly to your Jem dashboard. Jem has a sophisticated software that matches the payslip to the correct employee by parsing the ID numbers from each PDF payslip with the corresponding ID number on each employee’s profile to ensure the correct payslip goes to the correct employee.

Your data is safe with Jem. Jem’s data and security is monitored by Drata, a leading US security and compliance platform. This means you can be sure your data is secure with us. Our data is also hosted by Google Cloud Services using industry-standard encryption. Data is not shared with any 3rd parties and is only used to provide services to your employees via Whatsapp which uses end-to-end encryption. All the above is fully POPIA compliant. Employees are also required to self-authenticate using 2-factor authentication when interacting with Jem for the first time.

Ready to digitise your payslips?

Get in touch with us so that one of our Account Executives can discuss how Jem can bring your payslip distribution into 2024.

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Got questions?

Send payslips on WhatsApp

Send payslips on WhatsApp

Used and loved by +150 000 employees globally

Ditch the paperwork and leave unopened emails behind