JEM REPRESENTS SOUTH AFRICA AT GOOGLE STARTUPS ACCELERATOR 2023. Read more here.
DoubleTree Hilton
Hospitality
113
Payslips, Communication,
On-Demand Pay
SAGE VIP
Reduction in payslips queries
Employee loan requests since implementing Jem
DoubleTree by Hilton is an American hotel chain managed by Hilton Worldwide. Their predominantly deskless staff include housekeeping, maintenance, and kitchen staff.
The company was looking for a convenient and cost-effective way to communicate and send payslips to their frontline employees.
Reduction in payslips queries
Employee loan requests since
implementing Jem
‘Jem has rocked our world here in our HR department at DoubleTree by Hilton Cape Town! What used to take a great deal of time, now takes a 10th of that time. The issuing of payslips literally takes a few minutes per month!
Our hotel employees, most of whom don’t have access to emails or an app-capable phone but have WhatsApp LOVE the Jem system - they have payslips (current or the past 3 months), their annual leave balances and are even able to avoid payday lenders with an On-Demand Pay feature. It is all a few clicks away and they don’t need to come to ask us for reprints, etc.
Thanks for an awesome product and for your great service.’