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Send Payslips using
WhatsApp

PAYSLIPSPURPLE


Improve payslip distribution and save time by replacing your paper-based distribution system with WhatsApp.

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Used and loved by top employers globally

Effortlessly send payslips

Ditch the paperwork. Jem Payslips seamlessly integrates with your HR and payroll software to send employee payslips directly through WhatsApp. Say goodbye to costly printing and time-consuming delivery processes.

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Manage it all through
a simple dashboard

HR and Payroll managers can bulk upload payslips to the Jem Dashboard and automatically send them out in a matter of minutes. 

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Password protected & POPI compliant

Jem’s data and security is monitored by Drata, a leading US security and compliance platform. 
 
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How it works

1
Data import
Import employee data using the Jem Dashboard.
2
PDF upload
Download PDF payslips and import them into your Jem Dashboard.
3
Onboarding
Inform employees about Jem via SMS.

What our clients have to say

"You’ve done so much this year, I don’t know how it can get better.  I just love Jem!”

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Luthando NdlelaFinancial Administrator, The Oryx Group

"Jem is the best thing WastePlan has given us. It has made our Jobs so much easier. Our teams know what is going on in the company, and those payslips!"

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Danisile KhumaloContract Manager, Wasteplan

"If you believe in a product - you are always willing to give good feedback. This product has saved us a lot of time and money but the main benefit I have seen is actually being able to connect with our employees. It is a beautiful thing - being able to directly contact any of your employees at a click of a button."

Nicole Hart
Nicole HartFinancial Administrator, Prosec

"We've received really great feedback from our employees since we launched On-Demand Pay. It's really helped them avoid loan sharks and get out of debt."

Allistair Gardener
Allistair GardenerHR Manager, Lasec

"Jem is an incredibly powerful tool - it plays a key role in our culture and communication strategy. It enables us to communicate workplace policies and procedures effectively, send out communications and newsletters, conduct surveys and push our culture strategy across our business. Easy payslip distribution is an added bonus!"

Pieter Wiid
Pieter WiidGroup HR Manager, Econo Foods

"Our employees love it! When they are on lunch, they log into the WIFI in the store and check out what is going on in Jem, without us asking them to. They check it themselves, and they are excited to see if there are any updates for the day. I can’t tell you how much you have helped us."

Ntombi Magashe
Ntombi MagasheHR Manager, KFC Albimix

"‘I love Jem.  We went from 100+ payslips queries every month to less than 2 every month. The convenience is just great and our employees love it.’’"

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Nwabisa MtonganaPayroll Administrator, Ceramic Industries

"Before we joined Jem, we used to process 80 staff loans a month and it was an admin nightmare. Now, we just send our employees to Jem when they are in financial stress. It has been such a pleasure and our employees absolutely love it."

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Leana PretoriousSenior Payroll Partner, Mukuru

"Jem gives our employees the opportunity and dignity to not have to divulge their financial situation to their managers. It provides them with access to funds in a controlled environment with small service costs. We would do a disservice to our employees if we were to stop using Jem."

Malcolm Smith
Malcolm SmithCFO, Retailability

"Jem has rocked our world here in our HR department at DoubleTree by Hilton Cape Town! What used to take a great deal of time, now takes a 10th of that time – issuing of payslips literally takes a few minutes per month!"

Roxanne van Eck
Roxanne van EckGroup HR Manager, DoubleTree Hilton

"Jem helped our company streamline the payroll process and drastically improve how we communicate with our employees. It’s cost effective and a much needed solution for all companies with deskless employees. Our employees love it and so do we!"

Charlene Adolph
Charlene AdolphHead of HR, Frankwen Forge

Frequently asked questions

My employees already receive their payslips via email, why do I need payslips via Jem?

We have many clients that used to deliver payslips using email but were having numerous problems with this. 

  • Employees were forgetting their user names and passwords.
  • Employees would attempt their password 3 times and get blocked from the system.
  • Email payslips were bouncing or being sent to their junk folder.

Due to these issues, employees would have countless payslip queries per month. Jem  eradicates all of these issues using WhatsApp as the channel for delivery.

My employees already receive their payslips via SMS, why do I need payslips via Jem?

We have many clients that used to deliver payslips using SMS but were having trouble tracking if employees were receiving their payslips or not. This is because employees were changing their cell numbers so regularly. Further, there is no SMS payslip solution on the market that is BCA compliant.

Jem offers a reporting module so you can track when an employee has received or read any form of communication (including their payslip). When an employee changes their number, they simply message the Jem's WhatsApp line using their new number, confirm their ID Number and the last 4 digits of their bank account number (a two-factor authentication process), and our system will update their number automatically. Jem is also BCA compliant.

Can I implement Jem payslips whilst migrating payrolls?

Yes, absolutely. Jem works with all payroll systems as a simple-add on feature. We simply make payslips available to your employees via WhatsApp with no changes to your existing payroll system.

What is the onboarding process with Jem? How long does it take to get set up?

Once we have a signed quote from you, our client experience team will set up a 30 minute onboarding call to walk you through the Jem HR dashboard. The last step is for you to send us your employee data, and we take care of the rest! All of this can be completed within 2 days with about 2 hours of input required from you.

How is payslip information protected for employees?

A payslip can only be delivered to an employee via their personal cell phone. An employee must first confirm their name, surname, and ID number before they can access their payslip.

How do employers use Jem to deliver payslips to their employees? Every pay cycle the employer either emails the payslips to your dedicated Customer Success Manager or upload them directly to your Jem dashboard. Jem has a sophisticated software that matches the payslip to the correct employee by parsing the ID numbers from each PDF payslip with the corresponding ID number on each employee’s profile to ensure the correct payslip goes to the correct employee.
How does an employer use Jem to communicate with employees?

Employers are given secure access to their own dashboard and interface where they can send announcements, polls and surveys. Employees can then view the announcements, polls and surveys sent by the employer via the Jem WhatsApp chatbot.

What data security ensures safety of our data?

Our data is hosted by Google Cloud Services using industry-standard encryption. Data is not shared with any 3rd parties and is only used to provide services to your employees via Whatsapp which uses end-to-end encryption.

All the above is fully POPIA compliant.

Employees are also required to self-authenticate using 2-factor authentication when interacting with Jem for the first time.

How does an employer manage leave balances using Jem?

You can upload leave balances and employees can then view leave balances on the Jem chatbot. 

How does earned wages access work practically?
  • By initiating contact with Jem though WhatsApp, employees can request a portion of their accrued pay, see their available balance, ascertain outstanding balance and initiate contact with one of our customer support representatives for any and all user assistance requirements.
  • If an employee chooses to take a salary advance during the course of the specific month, Jem shall make payment of the requested amount directly into the employee bank account, within 1 (one) business day.
  • At the end of the given pay cycle, Jem shall provide you with: 
    • An itemised reconciliation of all the advances inclusive of a deduction sheet. 
    • An invoice for the amounts advanced and the fees for the services/advances provided.
  • For the service provided, you pay us the total advanced amounts, plus the prescribed fees, on the same day as your normal pay run.
  • The prescribed fees and advanced amounts shall be deducted from the employees' payslips, unless otherwise agreed for the employer to pay the prescribed fees.

Request a demo

Schedule a call with our team to:

  • Discuss your key problems and better understand the tools out that could help solve them.
  • Get a demo of the Jem platform and see how it works in practise.
  • Get pricing based on your size and needs.