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ProductsCredit Score Checks

Free credit score checks on WhatsApp

Employees check their credit score through Jem. No queues, no fees, no forms and no missed days. Just their consent, and the score arrives on their phone.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

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Why it matters

Most frontline workers have never seen their credit score. Checking it normally means queuing and paying up, so your people learn their status when it's too late. A declined loan or a refused phone contract, for example.

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The importance of 24/7 access

Having anytime access to their score is so significant. Employees can see where they stand and what to work on before any major financial decisions. Credit stops being something that happens, and becomes something they can manage.

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Private by design

No score is checked without an employee request. The result goes to the employee alone, in a POPIA-compliant, password-protected PDF.

How it works

  1. Ask

    The employee picks Credit Score from their Jem benefits menu on WhatsApp.

  2. Consent

    They give explicit consent for Jem to request their score. We already hold the name and ID number needed; nothing else is required.

  3. Receive

    When the score is ready, the employee is notified and receives it as a password-protected PDF, straight to them and nobody else.

What it does for your business

Steadier financial decisions

An employee who checks their score before taking on debt is less likely to end up in a spiral that follows them onto shift as stress, absence and garnishee orders.

It powers the rest of Reward

Credit scores are one piece. Financial education builds knowledge, savings build stability and Earned Wage Access keeps employees away from loan sharks.

Zero cost, zero admin

Free for employees, free for you, and nothing for HR or payroll to run.

Questions employers ask us

What does it cost?

Nothing, for you or your employees. Credit score checks are part of the Comprehensive Plan.

Do we ever see an employee's score?

No. Scores go to the employee in a password-protected PDF. You never see an individual's number.

What do employees have to provide?

Just consent. Jem already holds the name and ID number the check requires.

Which bureau provides the score?

A registered South African credit bureau.

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto

Ready to reward your frontline workers with Jem?

Book a demo and we'll show you how it works, end to end.

Book a demo