Jem saves Oryx R6m a year on HR administration

The Oryx Group is a cleaning and hygiene services company employing 3,500 people. Fragmented, word-of-mouth communication to a large distributed workforce was hurting employee relations, and payslip distribution was inefficient, expensive and non-compliant.

The problem pre-Jem

Oryx's HR team was struggling to communicate consistently with employees spread across sites nationally, which hurt working relationships and the bottom line. Payslip distribution was inefficient, expensive and non-compliant with labour law on secure, on-time delivery. Employees' financial stress was driving absenteeism and abscondment, and the HR team carried the full operational burden of processing staff loan and advance requests.

The solution with Jem

Jem's Comms product gave Oryx a single channel to reach every employee with the same message, at the same time, directly from the source, replacing word-of-mouth. Digital payslips replaced printing and physical distribution. Earned Wage Access gave employees a non-credit lifeline to make ends meet, a safer alternative to payday loans.

Impact and outcome

Oryx now has zero delays in payslip distribution and 100% compliance. Payroll teams get back up to 15% of their working time by using Jem's Earned Wage Access product instead of processing loans and advances manually. Absenteeism and abscondment have dropped as employees' financial stress has eased. Altogether, Jem saves Oryx R6m a year on HR administration, including R500k a month on payslip printing and distribution, and puts over R3.8m back into employees' pockets every year through Earned Wage Access.