CLIENT

Econo Foods
INDUSTRY

Food and Beverage
EMPLOYEES

1300
PRODUCTS

Payslips, Communications
PAYROLL SYSTEM

SAGE VIP

113

Announcements, surveys and questionnaires distributed via Jem Communications

96%

Reduction in payslips distribution time

R30k

Annual reduction in payslips distribution costs

Project Overview: Econo Foods

Econo Foods is the leading food service provider in the Free State, Northern Cape, Gauteng, and North West regions of South Africa, specialising in frozen foods and chilled products. Their workforce of 1,300 warehouse, transport and retail employees collectively serve their 3 million customers across the country. Econo Foods was looking for a communication tool to align with their company culture & communication strategy when they discovered Jem at CHRO’s HR Indaba.

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Challenges

  • Econo Foods was struggling to communicate with their deskless employees. They were using notice boards and emails to communicate critical information across 30+ different locations, which proved ineffective.
  • Econo Foods’ main problem with their existing communication methods was that they couldn’t measure when an employee had read a notice board or email. This grey area meant employees often claimed to not have received an announcement, and there was no way for the company to verify it.
  • They were also manually distributing printed payslips to their employees, a process that was costing them R30,000 per year and 4 hours of their HR teams’ time per month.

Results

113

Announcements, surveys and questionnaires distributed via Jem Communications

96%

Reduction in payslips distribution time

R30k

Annual reduction in payslips distribution costs
  • Jem now enables Econo Foods to reach 90% of their 1,300 employees, giving them the ability to send out job vacancies, policy updates, promotions and company newsletters in just a few clicks.
  • HR and Payroll can now track when employees have received and viewed any communucation.
  • Econo Foods sent out 113 announcements, surveys and questionnaires to their employees in the first 3 months of using Jem.
  • Using Jem’s tagging feature, they segment their communications by management seniority or branch location.
  • Econo Foods now spends only 10 minutes distributing payslips every month - a 96% decrease in time spent on this admin intensive process.
  • Digitized payslips also saves the company R30k/year on distribution costs
PAYSLIPS
PAYSLIPS
COMMUNICATIONS
Phone bod 6 -1-3-1

“Jem is an incredibly powerful tool - it plays a key role in our culture and communication strategy. It enables us to communicate workplace policies and procedures effectively, send out communications and newsletters, conduct surveys and push our culture strategy across our business. Easy payslip distribution is an added bonus!”

Pieter Wiid
PIETER WIID (GROUP HR MANAGER)
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