SolutionsHospitality & Tourism
Workforce management built for hospitality’s frontline
Your teams are your business. Run and manage a more efficient, effective operation in an industry where service, seasons and the roster define success.
Book a demoYour teams are your business. Run and manage a more efficient, effective operation in an industry where service, seasons and the roster define success.
Book a demoUsed and loved by 3,500+ hospitality workers across 12 employers
Your frontline teams are in hotel rooms, kitchens, grounds and front of house, spread across properties. No email, no laptop, no desk. Company news travels by word of mouth or informal WhatsApp groups. Clocking, rosters and leave live in separate systems. And when money runs out before payday, employees without options turn to unregulated lenders.
Connect, Manage and Reward your teams through WhatsApp with Jem.
Reach every department without pulling anyone off the floor.
One live view across every property.
Distribute payslips, IRP5s, timesheets and rosters instantly.
Employees request leave on WhatsApp, employers approve and manage on the Jem Hub.
Every HR or ops question logged, routed and answered in one organised location.
Jem builds rosters against your budget and coverage, and recommends a replacement when someone drops a shift.
Contracts, code-of-conduct documents and probation steps handled on WhatsApp.
Benefits that keep good people through the seasons.
Wages already earned, available before payday to manage emergencies.
Payroll-deducted savings that build a real buffer.
Affordable smartphones and data through payroll deduction.
Electricity, airtime, data and grocery vouchers from retailers, bought in chat at normal retail price.
Practical money guidance on WhatsApp, free to use.
Employees check their credit score for free in chat.
Free access to social workers and trauma counselling.
Book a demo and we'll walk you through how Jem can connect, manage and reward your frontline team.