SolutionsRetail
Workforce management built for the shop floor
Your store teams define how customers experience your business. Run and manage a more efficient, effective operation with Jem.
Book a demoYour store teams define how customers experience your business. Run and manage a more efficient, effective operation with Jem.
Book a demoUsed and loved by 17,000+ retail workers
Your store teams are on the shop floor and in storerooms, not at a desk. Whether a message from head office arrives depends entirely on the store manager. Meanwhile your frontline teams don’t have reliable payslip access, questions queue up at the back office and employee turnover sits higher than you’d like.
Connect, Manage and Reward your store teams through WhatsApp with Jem.
Reach every store without relying on the manager to relay it.
One live view across every store.
Distribute payslips, IRP5s, timesheets and rosters instantly.
Employees request leave on WhatsApp, employers approve and manage on the Jem Hub.
Every HR or ops question logged, routed and answered in one organised location.
Jem builds rosters against your budget and coverage, and recommends a replacement when someone drops a shift.
Contracts, code-of-conduct documents and probation steps handled on WhatsApp from day one.
Benefits that keep good people on your shop floor.
Wages already earned, available before payday to manage emergencies.
Payroll-deducted savings that build a real buffer.
Affordable smartphones and data through payroll deduction.
Electricity, airtime, data and grocery vouchers from retailers, bought in chat at normal retail price.
Practical money guidance on WhatsApp, free to use.
Employees check their credit score for free in chat.
Free access to social workers and trauma counselling.
Featured case study: Meridian Group. Meridian came to Jem to fix payslips: printing and couriering them cost a fortune, and only 600 of 5,500 employees had digital access. They ended up adopting the full platform. Today they reach their entire workforce instantly, run surveys with 80%+ completion, and employees using EWA save around R300 a month. Adoption sits at 98%.
“It's not just 5,500 people, it's 50,000 people. Jem has transformed the lives of not just Meridian employees, but their extended families too.”
Karen Hammond
Group Head of People • Meridian Group
Book a demo and we'll walk you through how Jem can connect, manage and reward your frontline team.
