Your officers are your business. Run and manage a more efficient, effective operation in an industry where coverage, rostering and overtime exposure define success.
Book a demoUsed and loved by 45,000+ security officers across 38 employers
Your guards stand posts across hundreds of sites. Shifts start before sunrise and end after midnight. No email address, no laptop, no desk. Meanwhile clocking, rostering, timesheets and leave live in separate systems and spreadsheets. Unfilled posts creates risk and silent overtime eats into margins.
Connect, Manage and Reward your officers through WhatsApp with Jem.
Reach every officer on the channel already in their pocket.
One live view of every site, shift and clock-in.
Officers clock in on WhatsApp, managers know about empty posts immediately.
Distribute payslips, IRP5s, timesheets and rosters instantly.
Employees request leave on WhatsApp, employers approve and manage on the Jem Hub.
Every HR or ops question logged, routed and answered in one organised location.
Jem builds rosters against your budget and coverage, and recommends a replacement when a guard drops a shift.
Contracts, code-of-conduct documents and probation steps handled on WhatsApp from day one.
Benefits that keep good officers motivated and at your company.
Wages already earned, available before payday to manage emergencies.
Payroll-deducted savings that build a real buffer.
Affordable smartphones and data through payroll deduction.
Electricity, airtime, data and grocery vouchers from retailers, bought in chat at normal retail price.
Practical money guidance on WhatsApp, free to use.
Employees check their credit score for free, in the same chat.
Access to social workers and trauma counselling, free to use.
Featured case study: Marshall Security, 2,200 employees.
“Trying to communicate with over 2,000 staff at differing intervals based on when stuff was due for renewal was impossible. And what's even better is that you can see, timestamped, when the message was delivered and read. So now there's accountability and no more excuses.”
Matt Briscoe
CFO • Marshall Security
Book a demo and we'll walk you through how Jem can connect, manage and reward your frontline team.
