Your frontline crew is your business. Run and manage a more efficient, effective operation in an industry where coverage, retention and reach across hundreds of sites define success.
Book a demoUsed and loved by 2,000+ waste workers

Your sorters and drivers work across hundreds of client sites. From home to depots to landfills with no email address, no laptop, no desk. Company news travels by word of mouth or informal WhatsApp groups. Clocking, timesheets and leave live in separate systems. And when money runs out before payday, employees without options turn to unregulated lenders.
Connect, Manage and Reward your crews through WhatsApp with Jem.
Reach every site without a manager driving there.
One live view of every site, shift and clock-in.
Crews clock in on WhatsApp, managers know about missed shifts immediately.
Distribute payslips, IRP5s, timesheets and rosters instantly.
Employees request leave on WhatsApp, employers approve and manage on the Jem Hub.
Every HR or ops question logged, routed and answered in one organised location.
Jem builds rosters against your budget and coverage, and recommends a replacement when someone drops a shift. You review and approve.
Contracts, code-of-conduct documents and probation steps handled on WhatsApp from day one.
Benefits that keep good people motivated and at your company.
Wages already earned, available before payday to manage emergencies.
Payroll-deducted savings that build a real buffer.
Affordable smartphones and data through payroll deduction.
Electricity, airtime, data and grocery vouchers from retailers, bought in chat at normal retail price.
Practical money guidance on WhatsApp, free to use.
Employees can check their credit score for free in chat.
Free access to social workers and trauma counselling.




Featured case study: WastePlan. WastePlan runs 2,400 waste sorters across 900+ sites nationally. Before Jem, payslips were driven to sites in envelopes and employees resorted to unregulated loans. After years with Jem, WastePlan switched to a competitor. Their employees rejected it, the system failed within two months, and Jem was reinstated within days. Today: 86% adoption, roughly 470 hours a week saved on communication, and employees using EWA save around R286 a month.
“Everybody in the boardroom has credit cards. Our employees don't have options. If we take Jem away, they go to the loan sharks.”

Renier Keyser
Head of Communications and Culture • WastePlan
Book a demo and we'll walk you through how Jem can connect, manage and reward your frontline team.